Delete your Prep & Cook account

How to request deletion

1. Email dev.prepandcook@gmail.com from the address linked to your Prep & Cook account, with the subject “Prep & Cook account deletion request”. If you cannot access that address, explain this so we can agree on another way to verify ownership.
2. We verify that you own the account. Never send your password, sign-in token or Google verification code. Sending an email starts a request; it does not immediately delete an account.
3. After verification we delete the account and its associated server data and confirm completion. We respond without undue delay, normally within one month; if an extension or a retention obligation applies, we explain it.

The button opens your email app. If no email app is configured, send the request manually to the address shown above. No request is submitted just by opening this page.

What is deleted

Your Prep & Cook sign-in account, cloud profile and cooking preferences, pantry, stored menus and shopping data, favourites, feedback, account-bound drafts and caches, and reports linked to the account are removed. This does not delete your Google account.

Separate data and possible retention

Deleting your account does not cancel a Google Play subscription: cancel it first in Google Play, otherwise Google Play keeps charging you. Some data is separate from the app account: newsletter subscriptions, request correspondence, your exported backups and lists shared with others. Say in your email if you also want newsletter records erased. Analytics data is kept for up to 14 months and server logs for 30 days; we make no scheduled database backups, and Google removes deleted data from its own backups within about 180 days. Deletion correspondence is kept for 5 years after the case is closed, to prove completion. If specific data must be kept for a legal reason, we explain its scope, reason and period. Older support emails may contain a copy of a report; contact us at the address above to have them removed.

You can also delete inside the app

Open Profile → Delete account and confirm with Google sign-in or your password, depending on your sign-in method. You do not need to install or reopen the app to use the email request above. Newsletter unsubscribe is a separate action and does not delete an app account.